Business Scorecard Manager

Business Scorecard Manager is a comprehensive scorecard and dashboard application that provides employees with deep contextual insight into business drivers. Information is delivered in a collaborative environment for effective business management and action in the performance-driven organisation.

A Microsoft Office product, Business Scorecard Manager empowers employees to build, manage and use their own scorecards, reports and visual resources using familiar tools. With these tools, employees can analyse relationships between key performance indicators (KPIs) and tangible business objectives.

Business Scorecard Manager offers a flexible development environment with extensive out-of-the-box functionality for defining and creating scorecards. Its features make it easy to visualise strategy, drill down into reports to see lower levels of scorecard details, or customise using Web Services.

Deep contextual insight: Combine Business Scorecard Manager's rich drill-down capabilities, personalised scorecards, reports, and analysis tools with unstructured data such as documents, spreadsheets and Web sites to put business data in the context of KPIs.

• Collaborative group analysis: Use Business Scorecard Manager with SharePoint technologies, the Microsoft collaboration platform (instant messaging, Live Meeting) and Microsoft Office including Outlook to easily collaborate across teams and lines of business.
• End-user empowerment: Using familiar and easy-to-use tools such as Office and SharePoint technologies, employees can manage their own performance metrics for better results and higher commitment.
• Scalable platform: Extend and customize it with Web services and SharePoint technologies. Use it with line-of-business applications and data sources using Microsoft SQL Server™ 2000 / 2005 business intelligence. Extend it to BPM applications, such as budget planning and forecasting

A Web-based solution, Business Scorecard Manager provides organisations with a cost-effective stage on which to articulate goals, priorities and strategies, monitor business activity through performance metrics, identify and analyse issues, and collaborate and act on business intelligence.

• Articulate: Clearly define a business strategy using scorecards, identify and map KPIs and leverage existing business intelligence hidden within other systems.
• Monitor: Easily monitor business performance and KPIs with detailed views of performance and accountability, custom scorecard views and personalised notification of status changes.
• Analyse: Gain insight into business drivers and perform group analysis using detailed, contextual business analysis from reports, charts, and spreadsheets, as well as unstructured contextual data.
• Collaborate and act: Share strategies, enable collaborative group analysis, assign and monitor tasks, and put insight into action to improve business performance and execute on strategic plans.

Business intelligence has a profound impact on successful business performance because it gives organisations the necessary strategic and operational insights. Business Scorecard Manager can help deliver these benefits to business-critical groups in your organisation, including:

• Finance: Facilitate compliance with changing regulations and distribute compliance data within and outside an organization with speed and efficiency.
• Human resources: Develop a workforce that is capable of realising corporate objectives while improving employee satisfaction and retention.
• Marketing: Meet performance goals with more effective campaign management by tracking marketing impact against corporate objectives.
• Operations: Improve business activity monitoring to optimise operational efficiency.
• Research and development: Monitor project status and risks with robust portfolio management capabilities.
• Sales: Improve CRM efforts with better insight into the sales pipeline, customer satisfaction and retention and the overall health of accounts.
• All groups: Align actions with strategy using real-time insight into business changes

Business Scorecard Manager has the power and flexibility to address critical business issues across a wide range of industries, including:

• Communications: Improve customer service and increase customer retention.
• Financial services: Reduce transaction costs and respond more quickly to new opportunities.
• Healthcare: Enhance patient safety and improve the efficiency of healthcare delivery.
• Government: Improve the flow of information between agencies and constituents.
• Manufacturing: Optimise alignment of manufacturing processes and strategic objectives.
• Retail: Track changing market trends and consumer preferences in real time